Partner
Whether it is with Customs or with cooking, one always needs support. To think that someone can do it ALL on their own is unrealistic. Let's look at a compliance department. Not a single individual will be available to respond to issues and emergencies 24/7/365. A team is built (whether it is a team of many or of two) to support each other. Vacations are taken. Family responsibilities need to be attended to. Personal health appointments are scheduled. All these "life issues" come up and require one to be away from their desk. Therefore, there is someone to back them up. Even if it is to defer and deflect until such time that the individual is back, there is usually someone to ensure that, at the very least, there is oversight of what is going on and what the best next steps should be. We can also look at back-up from the perspective of tools. Data is backed-up to ensure that if the primary location cannot be accessed, (see Blog post: https://customsandcooking.blogspot.c...